Q. What do I do if I forget my login details?
"If you have forgotten your username or password, no worries! Please refer back to the email you received from betterU when your account was created. There you will find your username and your password. If you need to reset your password, click on ‘Forgot your password?’ on the login page and you will be sent an email to create a new password. Make sure to check your spam / junk or any other email folder just in case the email was delivered there instead of your inbox."